IT Engineer

IT Engineer

Superior People Recruitment | melbourne, VIC, AU

Posted 16 days ago

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We are looking to hire a highly motivated, client-focused IT Engineer with the desire to develop and grow their skill set to assist clients with system and application support.

The successful applicant must display a strong client focused approach to all day-to-day tasks and responsibilities.

Key duties (may include but are not limited to):

  • Resolve critical or high level IT support requests and problems
  • Handle escalated IT help requests/queries
  • Install/Upgrade Network Infrastructure (servers, switches, wireless etc)
  • Install and support key business applications
  • Application support for Document Management and Document Automation systems.
  • Key attributes (to be successful you will need):

  • Excellent verbal and written communication skills, clear spoken English
  • Strong organisational and time management skills
  • Strong problem-solving skills and able to think outside the box
  • Reliable and approachable, both internally and externally
  • Able to handle high-pressure situations.
  • Technical Skills / Knowledge:

  • Outstanding technical troubleshooting skills and attention to detail
  • Experience supporting server operating systems such as Microsoft Windows Server 2016, 2019.
  • Experience supporting Microsoft desktop operating systems in an Azure or On-Premises Active Directory environment.
  • Experience with Active Directory and Group Policy.
  • Understanding of Network Fundamentals, including DHCP, DNS, VLANS, Switching, Wi-Fi (Cisco CCNA or equivalent experience highly desirable)
  • Understanding of MS-SQL Fundamentals
  • Experience working within a virtual environment.
  • Broad range of third-party application support experience.
  • Applications supported include – iManage Document Management Suite, K2 (Nintex) Workflow Suite, ActiveDocs Document Automation Suite.
  • Experience:

  • At least 5 years experience within the IT industry
  • Knowledge of the key listed applications
  • Knowledge of MS-SQL, building complex queries, understand underlying data structures.
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