Product Support Representative

Product Support Representative

Careerbuilder-US | El Cajon, CA, 92021, US
Salary Range:$56,000 – $92,000 Salary range estimated by Zippia

Posted 13 days ago

Apply Now



Inland Kenworth is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1400 employees across 35 branches in North America, Inland offers exciting employment opportunities that can help you drive your future!

This position is based out of our sales and service dealership in El Cajon, CA.


The Product Support Representative (Outside Parts Salesperson Truck Parts Sales) is a sales leader in heavy equipment and truck parts sales and will be responsible for promoting and selling truck parts to new and existing customers . In this role you will be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory.

This position requires knowledge of heavy truck parts and commercial truck shop operations and/or experience in an/equipment/truck dealership as parts technician/parts counterperson.


Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
Provide value added services with consistent customer visits and keep customers up to date on new products
Conduct new (cold) sales calls on a weekly basis
Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
Conduct sales calls with assigned accounts to introduce new products and promotions
Provide superior customer service to all accounts
Plan territory coverage and manages time consistent with expectations of management
Investigate and refers customer issues to the appropriate Department Manager and/or General Manager
Assist counter personnel with orders, deliveries and customer inquiries


At least three years' related experience in the Heavy Equipment Industry
Qualification as a truck Parts Journeyperson preferred
Three years related experience and/or training; or equivalent combination of education and experience.
Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.
Excellent sales skills, preferably in a related field
Proficient in Microsoft Word and Excel.
Strong organizational skills
Must have valid Drivers License
Strong business ethics with a professional approach at all times

PAY RATE: Base + Commission $60,000-$100,000


Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Prescription benefits
401k with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities

If you are looking for an opportunity to become a part of a dynamic team of professionals, we invite you to apply today.


keywords: truck parts sales, outside parts sales, parts journeyperson, HD truck parts, parts and accessories, aftermarket, parts warranty