Customer Service and Sales Consultant - Sydney and Surrounds

Customer Service and Sales Consultant - Sydney and Surrounds

Telstra | Penrith, New South Wales, AU

Posted 20 days ago

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Employment Type

Closing Date
17 Feb 2023 11:59pm

Job Title
Customer Service and Sales Consultant - Sydney and Surrounds

Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!

Provide quality customer service to all customers
Maximize sales by providing the latest product and service information to our customers
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards

Skills and experience
Experience in a customer-facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
The ability to speak fluently in another language is highly advantageous!

Variety of flexible working arrangements
Fantastic career growth prospects
Ongoing Product Training & Development
In-Store Mentor and Support
A highly rewarding sales environment
Corporate discounts and benefits

How to Apply
Click APPLY to submit your application, detailing which location you would like to apply for.
You will receive a video assessment in the next 3 hrs, please complete to progress your application.
We are currently hiring across New South Wales - Central at the following Telstra Stores.

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit