Markets Developer Concierge Service - AVP

Markets Developer Concierge Service - AVP

Citi | Chennai, TN, IN

Posted 11 days ago

Apply Now

Description



The Markets Developer Concierge Service Professional is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project , geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Our Vision
Our vision is to create a positive experience for developers, and to remove all of the roadblocks causing frustration and impeding the delivery of high quality, secure code.
Our purpose is to become trusted service providers, ISAs and development tools specialists, as well personal champions for developers to positively impact their development experience, enhancing their creativity and job satisfaction.
Our Mission

Our mission is to help developers navigate, simplify and stabilise Citi tools and processes so they can put their time, energy, and passion into achieving their goals, developing quality products, making development at Citi a rewarding and satisfying experience.
We want to make developing software in Markets easy, pleasant and safe.
How We Will Work
We will treat developers as clients.
We will take away difficult, non-developer-centric activities from our teams, and handle those activities for them in a structured, consistent fashion, with clear timelines and regular updates
We will build a knowledge base of these tasks, so that we can respond promptly and efficiently
We will support all communication styles that work for developers - chat, mail, calls.
We will enable developers to raise issues with minimum effort to track progress, our own productivity - and we will use the statistics that we generate, to drive automation of the key developer pain points
All Job Levels - All Job Functions
-------------------------------------------------
Job Family Group: Technology
-------------------------------------------------
Job Family:Applications Support
------------------------------------------------------
Time Type:Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the '' poster. View the .
View the .
View the

The Markets Developer Concierge Service Professional is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function.

Skills: Applications Support

Experience: 0.00-6.00 Years