Mr D - Business Operations Analyst

Mr D - Business Operations Analyst

Mrdfood | Cape Town, WC, ZA

Posted 13 days ago

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Mr D , a division of, is looking for a highly talented Business Operations Analyst to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us Think you’ve been challenged before? Think again Scale : Show the millions of Mr D customers what you can do Learn : We work with the best of the best, and then some. Grow : Expand your career in the fast-growing Takealot Group:, and Mr D. We like to promote from within: Here’s your chance. This position reports to the Data and Analytics Manager for Mr D. Your responsibilities will include: Meet with business stakeholders and BI to design reports, dashboards and Looker models to provide insights and recommendations on topics such as: Operational and delivery performance Driver supply, deployment, utilisation, and efficiency Restaurant operational and trading performance Customer choice metrics and order behaviour Assist BI in scoping and testing new Looker models, explores, dimensions, and metrics. Analyse the success and effectiveness of product and process changes Identify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity. Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes. Implementing reporting requirements and facilitating report automation with the BI team. Assisting the Data & Analytics Manager in compiling special enquiry reports. Your Team: You will report to the Data and Analytics Manager of Mr D. Your regular points of contact will be the Mr D Operations, Finance, Customer Service, Marketing, Delivery, Sales and Engineering teams, as well as the wider Takealot Business Intelligence Team. Attributes required: Attention to detail in a high pressure environment. Enterprising spirit and ability to take ownership of tasks. Strong interest in e-commerce. Strong team player. Strong analytical ability. Advanced Microsoft Excel/Google Sheets skills. Experience working with a visualisation platform (e.g. Looker preferred, or Tableau, PowerBI, Qlick, etc.) Ability to verbalise and visualise findings/results. Ability to identify areas of improvement in current processes. Ability to use logic and common sense to arrive at conclusions. Willingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environment. Qualifications: Relevant tertiary qualification in commerce, science or engineering. 1 years’ experience in an operations, finance, consulting, analysis or BI environment. Let’s talk about life Mr D The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny. No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great. Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more. Good times : Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times). Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it. Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above you are an Extraordinary Mind. Apply today Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference