80405143 - Universal Banker (Level 1)

80405143 - Universal Banker (Level 1)

Standard Bank Of South Africa Limited | Cape Town, WC, ZA

Posted 21 days ago

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Description


Business Segment: Consumer & High Net Worth Clients To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parametersQualifications Minimum QualificationsType of Qualification:Secondary/High school/A levels/MatricField of Study:Not applicable Experience Required Personal and Business Banking Branch OperationsExperience Required: 1-2 yearsRelevant FAIS qualification(NQF level 5) and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional Information Generating IdeasExploring PossibilitiesProviding InsightsAdopting Practical ApproachesChallenging IdeasArticulating InformationMaking DecisionsShowing ComposureFollowing ProceduresProcessingBanking Process & ProceduresClient Acceptance & Review