Customer Service Specialist

Customer Service Specialist

Allianz | darwin, NT, AU

Posted 13 days ago

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At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

Customer Service Specialist | Darwin-NT

TIO is a division of Allianz Australia Insurance Limited, one of Australia's leading general insurers and part of the global Allianz Group, the world's largest general insurer, which provides financial strength and a long-term sustainable future for TIO. 

Our Contact Centre team works together to provide excellence in sales and service to our Direct Customers. Located in Darwin's CBD our Contact Centre provides excellent training and development programs to ensure your success in building a long-term career with us. 

As a Customer Service Specialist at TIO, you will join an established team and utilise your strong customer service skills when speaking with new and existing customers about our products.

At TIO we value customer focus, reliability and teamwork and we are seeking people with the same values. We recognise our employees as our most valuable asset and are committed to helping people to build a long-term career within a strong inclusive team culture. 

Important to your success:

  • A team player attitude, which supports and respects others 
  • Experience within a customer service environment
  • A competitive nature to strive to be the best 
  • Commitment and superior customer service skills
  • Ability to work on a rotating roster with shifts falling between 8am - 6pm, Monday to Friday 
  • What’s on offer:

  • A competitive salary package
  • 5 weeks annual leave
  • A range of attractive benefits including Insurance discounts
  • A fun, positive & supportive team environment; we work together to achieve great results 
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