Collection Manager

Collection Manager

Michael Page International (Malaysia) Sdn Bhd | , Selangor, Malaysia, 10, MY

Posted 17 days ago

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Michael Page International (Malaysia) Sdn Bhd

Michael Page International (Malaysia) Sdn Bhd

Be part of a multi-cultural environment in a global MNC!

Our client is a multinational company with a global branding located in a strategic location. A company that practice a dynamic culture and organic growth that also encourages their employees to grow their skills and knowledge through rotational opportunities.

Managing a team of 20
Responsible to drive SLA Collections operations & deliverables as agreed
Partnership with OpCo Working Capital in improving all aspects of credit & collection.
Monthly and Quarterly Collection Forecast and weekly tracking of Collectors performance via stand up meeting, Visual and Daily Management
Stakeholder engagement with Sales & Client Services in escalating and resolving problems impacting collections, i.e dispute resolution & contract issues.
Managing orders on block and working closely with Credit to ensure adequate Credit limit for the trading customers.
Be the point of contact to address major escalations & Voice of Customers related to collections.
Review and recommending new workflow / processes to improve efficiency and compliance requirements.
Lead Control Compliance and policy implementation.
Goal setting and Review for team members.
Candidate to possess Diploma / Degree preferably in Finance/ Accounting / Business.
Proven track record with at least 8 years of Operational and Team Leadership (Manager) in a Regional role.
Well verse in O2C or Collections process and procedure.
Customer service / frontline experience is an added advantage.
Operating knowledge of ERP system - Oracle. Preferred but not mandatory.
Good command in English, written & verbal.
Strong working knowledge in Microsoft Office, particularly Excel and PowerPoint.
Job Offer
Regional career opportunity
Hybrid working arrangement
Open & friendly working culture
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hui San Lai on +603 2302 4101.

Additional Information



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About Michael Page

Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates through 155 offices in 35 countries worldwide. We have operations in the UK, Continental Europe, Asia Pacific and the Americas and focus on recruiting for the following sectors:
Engineering & Manufacturing
Healthcare and Life Sciences
Human Resources
IT & T
Procurement & Supply Chain
Property & Construction 
Secretarial & Office Support