Insights and Digital Executive

Insights and Digital Executive

Talent Web | Sydney, New South Wales, AU

Posted 18 days ago

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Description



Description


Permanent | Full-time 
Value-driven nfp aged care provider
$70k+super+nfp benefits ($5k-10k annually)
To provide a high standard of assistance to the Digital Strategy team and Strategy and Insights Lead, assisting primarily with the administration relating to the digital assets and the Customer Experience (CX) program, research projects (mixture of primary and desk research).
Responsibilities : 
Assisting with the execution of projects by compiling, analysing, and interpreting data writing reports, and building presentations
Comfortable with analysing and synthesising data from multiple sources including IBIS industry reports, CX, market segmentation and internal operational data
Able to summarise information from their sources as well as from personal desk research in tables, charts, and graphs, reviewing data for errors and inconsistencies
Drafting reports and presentations with simple data interpretation (industry overview as well as specific issue-based reports)
Setting up and refreshing regular reports (CX)
Sharing and actively searching for best practice examples, and implementing the approach in their own work whenever possible
Review and approve RSL LifeCare intranet pages and content using SharePoint Online
Manage and maintain CRM data quality
Manage CRM questions or enquiries via RSL LifeCare CRM support
Requirements : 
Advanced computer literacy in all aspects of Microsoft Office with particularly strong competency in Word, Excel and PowerPoint
Experience or knowledge working with qualitative data
Strong numerical, analytical, and written presentation skills 
Results-oriented personality with exceptional time management skills
If you are interested in this position, click "APPLY". You can also call Michael Yakunin on 0477 704 397 or email him on myakunin@talentweb.com.au