Sales Support & Internal Sales Rep

Sales Support & Internal Sales Rep

Job no: 507116
Work type: Full Time
Location: Melbourne - North, Melbourne - East

At Visy, our people make us stand out from the crowd. We’re always seeking solutions, opportunities and possibilities. We look for people who see what’s ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world.

The Role

Visy Specialties part of the wider Visy group offers superior branded cardboard packaging and other services to both SME and large organisations. In this role you will be reporting to the National Sales Manager assisting in various tasks and projects. This is a permanent, full time opportunity for an adaptable person who likes to stay busy.

On a typical day you’d be busy with:

Answering incoming emails and phone calls in a timely manner

Staying up to date with the day-to-day operations of customer service by processing orders, developing and maintaining customer relationships, whilst liaising closely with key stakeholders such as Sales, Operations and Supply Chain.

Ensuring ongoing communication between operations and sales team on delivery and performance and Customer feedback

Identify ways to update processes to increase efficiency and improve the customer experience

Collating all sales data and creating relevant reporting utilising said results

What you need to bring to the role:

Strong administrative and exceptional customer service experience (experience in the manufacturing space will be highly regarded)

Solid understanding and skills utilising computer-based systems

Exceptional communication skills with the ability to build meaningful relationships with all stakeholders

Be a real team player and an organised individual who masters the art of prioritising