Chat Support -International Customer Service- Excellent English

Chat Support -International Customer Service- Excellent English

Job Shop | Bangalore, KA, IN

Posted 13 days ago

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Description

Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring You will be supporting customers of To broadband Company in the UK region You will be Chatting queries regarding broadband queries You will be Chatting queries regarding Policies,billing,broadband renewals account details, company information, You will be handling Chat Of the customer queries about the product and their functions You will educate the customers about products, Policies, renewals, and new subscriptions This is a 24/7 support mostly evening and night shifts Five-day working with 2days rotational off Good communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skills Recruiter Notes Now TV Customer support (non voice)Candidates should have good EnglishCheck for distance from candidate house to Ecospace BellandurThis will be UK shift, candidate has to be okay with Rotational ShiftsRounds:HR,Amcat Test,Live Chat,Ops RoundIf a person Have Backlogs in His PUC,Graduation also can applyIf a Candidate Have only SSLC Also can apply Qualification:10th , Graduates or Undergraduates Freshers &; BPO Experience

Good communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to r

Skills: 3

Experience: 8.00-50.00 Years

Education: 12th Class (XII)