Inside Sales / Internal Account Manager

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers healthy, safe and productive. Why? So we can deliver on our pledge to donate one million dollars annually to everyday Australians through the Lyone Foundation.

More about our benefits

Flexible hybrid workplace

Competitive remuneration with excellent bonus scheme

Generous Reward and Recognition programs

Access to ongoing training and career development programs

Access to free Mental Health programs

Birthday and Anniversary day off

Convenient location with onsite parking

Employee discounts on full product range

Opportunity to participate in community welfare and charity initiatives

More about what you’ll do

We have an amazing opportunity for an experienced Inside Sales Representative to join our team. In this role, you will be responsible for fostering long-term relationships and proactively working on identifying opportunities for portfolio growth, within our Enterprise, Government and SME segments.

Your previous experience and exposure in this area will allow you to be comfortable in your approach towards our customers. You will also focus on the growth and retention of current customers whilst also identifying any growth opportunities by cross-selling our product line.

Key objectives and accountabilities:

Portfolio ownership; taking your personality to our customers, achieving outcomes

Closing sales of our expanding and shifting product range to your warm customer base of contractually managed clients

Work dynamically to manage the pace and variety of tasks the role has on offer each day

More about you

To be successful in this role you will have a curious mind and be hungry to always strive for more.

You will be joining a dynamic and fast-paced team, and you will ideally have the following attributes:

Previous experience in an Account Management / Inside Sales role

Previous experience using CRMs and sales tools

Demonstrated experience working towards KPIs / Targets

An engaging personality across all communication channels (video, phone, and email)

Great communication skills with the ability to engage with stakeholders at various levels

Proven ability to build and maintain rapport with internal and external customers

Demonstrated experience using sound judgment and problem-solving capabilities

Strong motivation to deliver an exceptional customer experience

A fun, energetic and hardworking approach

Willingness to learn and be coached for success