Store Manager

Store Manager

Roll'D | cairns,qld, QLD, AU

Posted a month ago

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Roll'd is a fresh, fast and healthy Vietnamese food business that is thriving in the Australian and international food scene. 


We take pride in making fresh, fast and healthy Vietnamese food and have fun doing it!


At Roll'd we are all about making memories. Our team consists of enthusiastic, hard-working and passionate people that respect one another. It's this reason that we are the only food business awarded in the Top 40 Best Places to Work in Australia.


Our Cairns Airport store is opening soon and looking for a Store Manager to continue spreading the Roll'd joy and values with our customers. 


In this role, you will report directly to your Franchisee, and be required to undertake the following duties:

  • Assist the Franchisee with coordinating the entire Store operation, including front and back of house
  • Be the embodiment of Roll'd’s brand and culture
  • Deliver superior guest service and ensure absolute customer satisfaction
  • Respond and resolve customer complaints efficiently
  • Organise and supervise a shift
  • Assist with the appraisal of all team members’ performance and provide feedback to foster a positive environment and productivity within the Store
  • Oversee training and development of team members

To be successful in this role you would need to possess the following:

Skills & competencies:

  • Proven experience in a restaurant or QSR environment
  • Proven track record managing and motivating a team
  • Analytical skills and a solid understand of business management practices and strategies
  • Familiarity with Point of Sale, Ordering, Stocktake and Rostering system
  • Excellent communication and interpersonal skills
  • Ability to manage time effectively
  • Ability to read and interpret Profit & Loss Statements and Cashflow projections


No recruitment agencies please