Engineering Manager - Runtime SRE

Engineering Manager - Runtime SRE

GrubHub | Chicago, IL, 60602, US
Salary Range:$140,000 – $184,000 Salary range estimated by Zippia

Posted 9 days ago

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About The Opportunity

We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. User-friendly platforms and streamlined delivery capabilities set us apart in the world of online food ordering. Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas-all while having fun together-then Grubhub is the place for you!

More About the Role

We are looking for an Engineering Manager to help lead Site Reliability Engineering within our Runtime Engineering organization. This position will oversee a team of SREs which co-owns critical production services. In this role you will have direct reports. You'll be responsible for career planning and goal setting for the individuals on your team as well as your team's overall charter. You will be responsible for your team's sprint planning, keeping an organized backlog, creating project plans, etc.

The Impact You Will Make

* Your team will co-own critical production service designs to provide a high bar for reliability that is measurable and achievable.
* You'll initiate reliability and observability improvements. Using SLOs and other telemetry data, you'll help your team make informed decisions on where reliability opportunities may exist and help develop solutions to address them.
* Your team will build internal tools and automation software to make maintaining production services easier and safer.
* You'll advocate for and lead reliability-focused practices such as Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Designs, Incident Postmortems, and others.

What You Bring to the Table

* Prior experience managing individual contributors and being responsible for team and individual success: Goal setting, reviews, calibrations, coaching, project management, etc.
* 5+ years of experience as a high-performing individual contributor in a web-facing software engineering / site reliability engineering background.
* Microservice architecture and distributed systems design experience
* Distributed monitoring experience: SLOs, metrics, tracing
* Working knowledge of cloud technologies: AWS, GCP, Docker

About Our Tech

* Most of our internal tooling is written in Python.
* Most of our microservices are written in Java
* Observability tools we use: Datadog, Splunk, Lightstep.
* Our primary persistence store is Cassandra
* We operate in 3 Amazon regions (hot+hot+hot)
* We primarily rely on AWS and its services: EC2, S3, SNS/SQS, ElastiCache, Lambda, etc.

New York Salary Range: $176,000 -$242,000

The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.

And Of Course, Perks!

* Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
* Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
* Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
* Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
* Social Impact. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.

Vaccination Requirement

Grubhub employees are required to be fully vaccinated. You must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine.

EEO Statement

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need an accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information.

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