Copy Center/ Mailroom Associate

Copy Center/ Mailroom Associate

Pacific Office Automation | Phoenix, AZ, 85002, US

Posted 11 days ago

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Pacific Office Automation is seeking candidates for this position as a Copy Center / Mailroom Associate. This critically important position is responsible for providing daily production support for all of our on-site Digital Imaging Copy, Print, and Mail operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client's needs. The Print/Mail Operations Associate continually seeks to improve the operations of support service; analyzing the current systems and

implementing sound practices according to POA's Standards of Operational Excellence.


* Provide outstanding customer service at all times
* Commitment to providing high-quality copy and print production skills and competencies
* Serves as a liaison between POA and the client's administration
* Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
* Maintain all records and compliance on security and confidentiality of client materials
* Maintains a facility that is organized and meets tour quality standards at all times
* Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
* Directs in the orientation of client personnel to POA's method of operation within the location
* Display high ethical standard, integrity, work ethic, and loyalty
* Scan, copy, and organize Admission documents and save to a shared drive
* Sort and deliver mail/packages to corresponding departments
* Clean/organize/stock lunchroom and restroom when needed
* Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building


* Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
* Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
* Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
* Ability to learn skills quickly
* Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must
* Ability to lift or move 40 lbs. or greater
* Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
* Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
* Strong initiative required; ability to work independently with minimal direct supervision
* Schedule is M-F

Pacific Office Automation started in 1976 in Portland, Oregon, selling copy machines. Over 40 years later, we are a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service that has helped us grow to 25 offices throughout Oregon, Washington, California, Arizona, New Mexico, Utah, Idaho, and Colorado.

POA is one of the few remaining organizations that strives to offer Best in Class employee benefits such as medical and retirement and at greatly subsidized monthly rates. Please look closely at both the quality and coverage of our benefits as well as the company-provided subsidy and ultimately the reasonable costs to yourself and your family for medical coverage. Additionally please note that POA offers a 100% matched 401K plan to all employee contributions.