Client Service Representative

Client Service Representative

Rarebreed Veterinary Partners | Saugerties, NY, 12477, US
Salary Range:$33,000 – $52,000 Salary range estimated by Zippia

Posted 14 days ago

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Saugerties Animal Hospital, a Rarebreed Veterinary Partner, is looking for a team player willing to work evenings and Saturdays as a full-time receptionist at our very busy hospital. Experience is preferred but not required - we are willing to train the right person with a big heart and a good attitude!

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person will also have excellent communication and customer service skills, a basic understanding of administrative and clerical procedures/systems, and the ability to multitask in a busy environment.

Key Responsibilities:

* Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system.
* Warmly greets clients.
* Prepares patient charts and files.
* Receives and relays client correspondence and updates client financial records.
* Answers clients' inquiries about basic animal care questions and routine procedures.
* Educates clients on over-the-counter products such as flea and tick prevention.
* Admits patients and handles medical records entries accurately.
* Prepares client invoices for services performed.
* Handles payment transactions.
* Receives and relays telephone, fax, and email messages accurately and promptly.


* High school diploma or equivalent.
* Previous experience working as a Veterinary Receptionist/CSR is strongly preferred but not required.
* Experience with basic office functions in a busy office environment is preferred but not required.
* Must be friendly and outgoing as you will be interacting with clients daily.
* Must be a team player and have compassion for pets and their people.
* Must be flexible with hours and available to work evenings and weekends.

About us:

Saugerties Animal Hospital is a busy four-doctor practice that has been serving our community with kindness and compassion for over 40 years. We are a team that works well together as a cohesive unit and sees all of our clients and their fur babies as a family while striving to provide them with the utmost care and compassion. We are proud to be a staple in our area, serving our clients and patients throughout their lifetime. We are excited to see our team growing and cannot wait to show you what truly makes us special!

A common purpose with an uncommon passion-this is Rarebreed Veterinary Partners. We are a purpose-driven team placing talent first by supporting professionals so they thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for all our employees. After all, work should be your happy place! We focus on providing the best culture, tools, and support to our hospitals to allow the staff to focus on what they love most, caring for our animals.

What else do we have to offer?

At Rarebreed, we provide employees in the veterinary profession with the best work experience by creating and fostering a great culture where you can thrive. We value you and offer a one-of-a-kind, flexible total compensation package that consists of the following:

* Competitive base compensation plus bonus incentive.
* Competitive medical, dental, and vision insurance coverage (or opt-out incentive).
* Company-paid 3% 401(k) contribution starting from your first day.
* Generous paid time off to ensure work/life integration.
* Employee Referral Award Program.
* Company-paid life insurance, short-term, and long-term disability.
* Medical and Dependent Care Flexible Spending Accounts.
* Access to Employee Assistance Programs.
* Continuing education time off and reimbursement.
* Pet Care discounts for your family pets at our clinics.
* Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness.
* Free online group exercise classes, such as yoga and High Energy Interval Training, twice a week, taught by certified trainers.
* Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.

Employment will require the successful completion of references and background check. Rarebreed participates in and uses E-Verify for all new employees after a signed offer letter has been returned and Form I-9 has been completed.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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