Concierge - Casual

Concierge - Casual

Excel Building Management | new south wales, NSW, AU

Posted 14 days ago

Apply Now


Job Description

This is a great opportunity to be part of a strong and growing team and work in the 5-star residential Strata environment.
The key focus of this role is to deliver dedicated quality service to our owners and residents and fulfil the scope of duties as outlined by our clients. Our concierge act as the face of the building and provide a warm, professional welcome to residents and guests. A large component of this role also includes assisting the Building Manager to maintain the site, communicating between Building Management and the residents, and taking care of administrative duties.
Responsibilities will include:
Providing all residents and guests with a warm and hospitable welcome.
Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
Administration duties such as database maintenance, receiving and answering emails, telephone and security intercom enquiries and incident reporting.
Distributing and securing all resident keys and security devices and, as needed Common Property keys.
Internal and External Patrolling.
Completing Incident/accident reports when necessary and responding to emergencies.

Please visit our website and watch our video below.

Front of house or customer service experience.
Good computer literacy in software such as the Microsoft Office
Positive attitude, integrity, and ethical behaviour.
Take pride in personal presentation.
Ability and commitment to following instructions, systems, procedures, and processes.
A friendly, diplomatic personality.
Punctuality and proactivity.

Additional Information
Applicants are required to be eligible to work in Australia.
Shifts available:
Saturday and Sunday + Extra Shifts on Weekdays
Morning, afternoon and overnight shifts

Please submit your application including a resume and cover letter that addresses the following:
- Your current Resume;
- Your availability to work;
- Your eligibility to work in Australia;