Verizon Wireless Store Manager

Verizon Wireless Store Manager

Victra - Verizon Wireless Premium Retailer | Lexington, NC, US
Salary Range:$35,000 – $58,000 Salary range estimated by Zippia

Posted 11 days ago

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Victra is the largest Verizon authorized retailer in the United States. As a Store Manager, you create the environment that high performers want to be a part of, and guests cannot wait to do business with! Store managers lead the way in sales for the company. Your role will focus on training, developing, and inspiring your team to success. You will motivate your team to give the best service to Every Guest. Every Time. Consistency is key for both your performance and that of your team. You will lead your team and keep our guests our number one priority. Ready to take charge of your career? Apply today!

A Day in the Life:

On a typical day, you will manage the operations of your store and performance of your staff. How you interact with guests will be the blueprint for you team. Your tasks will include counting inventory, hiring, making sales, and coaching employees. You will be responsible for meeting personal and store sales goals. You will also take part in trainings and attending weekly sales leadership calls.

Safety Precautions:

We have developed a Safety Pledge focused on keeping our guests and essential workers safe:

Both employees and guests receive face coverings
We limit the number of guests in the store to reinforce social distancing
Sanitize touch points prior to each use
Learn more on our Covid-19 Page

Retail Store Manager Responsibilities:

Recruit, train, coach and develop sales staff on all aspects of sales which include but are not limited to, sales techniques, products, promotions, and procedures
Be motivated by change and adapt sales strategies as the business changes
Encourage and motivate sales team to meet or exceed sales quotas
Provide effective performance feedback to all staff and set time frames for achievement. Must also commit to following up on those expectations and maintain accountability
Use Salesforce calls and customer outreach to increase productivity and drive sales 
Ensure availability and protection of merchandise by maintaining inventory levels
Perform an accessory inventory count monthly as well as device inventory count daily
Market merchandise by adhering to advertising, sales promotion, and display plans
Maintain cleanliness standards as they evolve, ensuring a welcoming environment for all guests
Secure merchandise and protect employees by adhering to security standards 
Schedule staff to maintain appropriate shift coverage based on business needs
Manage all escalated customer service issues with professionalism
Execute daily operational procedures with excellence
Lead with effective communication through Teams and manage email communications
Enforce Victra policies and procedures promptly and efficiently 
Use training tools provided to further your career and personal development 
Create a fun and engaging environment that promotes creativity and innovation 
Other duties as required

Job Requirements:

Next to being committed to superior customer service, you also have experience leading a team to greatness. We look for you to also bring the following:

High School diploma, AA preferred
3-5 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
We also have expectations that you bring the following traits:

Excellent interpersonal skills
Basic interview skills and enhanced staffing knowledge
Relevant history of high retail sales performance
Basic Math Skills
Working knowledge of Microsoft Office
Physical Requirements

Ability to lift up to 10 pounds
Training Requirements

All Store Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense
All Store Managers are required to attend and successfully complete a 3-day Store Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense
Various online and computer-based training will be required throughout employment with Victra
Additional Information

This position is full-time and non-exempt

Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

\*\*This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Every weekend
* Weekend availability

Ability to commute/relocate:
* Lexington, NC 27292: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%