Housekeeping Supervisor

Housekeeping Supervisor

B Resort & Spa Lake Buena Vista | Orlando, FL, US
Salary Range:$28,000 – $39,000 Salary range estimated by Zippia

Posted 11 days ago

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Description

*Company Overview: *

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

*Purpose: *

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction by overseeing and inspecting the cleanliness of the guest rooms, turndown service, public areas and back of the house.

*Essential Function of Job: *

* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Ability to stand, stoop, bend, walk during entire shift and to lift and/or move up to 50 lbs.

*Qualifications: *

High School Diploma or equivalent; a minimum of two (2) years of housekeeping supervisor experience in a hotel preferred.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Night shift
* Weekend availability
* Weekends only
Supplemental pay types:
* Tips

Ability to commute/relocate:
* Orlando, FL 32830: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Cleaning: 1 year (Required)

Work Location: One location%58047475%