Hyundai Express Service Advisor

Hyundai Express Service Advisor

Zimbrick Inc | Madison, WI, US
Salary Range:$37,000 – $55,000 Salary range estimated by Zippia

Posted 15 days ago

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Are you looking for a job that combines your brilliant people skills with your enthusiasm for cars? Our customers' lives and lifestyles are dependent on having safe, reliable transportation. They trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time. Our team of Technician Educators will train you to use your skills and talents to serve our clients by providing a safe and reliable vehicle. In addition, we provide factory certification through Hyundai Motor America and you will enjoy all the tools and support - including the latest technology - to grow your career and reach your goals. The job responsibilities, learning opportunities, and resources provided to you in our technician training program are designed to give you the foundational and advanced knowledge, skills, and on-the-job experiences. Focusing on the future means investing in tomorrow's leaders today. You're invited to help us imagine new possibilities and achieve your career dreams at Zimbrick Hyundai.

What We Provide

Best of Madison Auto Dealer

United Way Community involvement

Paid in-house and manufacturer training and mentorship

State of the Art Multi-Point inspection tool

Flexible Schedules

Experienced Service and Parts staff

Full benefits package including 401k, match and profit sharing

What You Will Do

Meet and Greet customers that are coming in for service needs.

70% of this position will focus on being a service advisor and performing the below duties

30% of this position will focus on the technician side of doing light maintenance repairs

Listen to customer concerns and recommend appropriate diagnostic services or repairs

Provide accurate estimates

Coordinate services or repairs with technicians and parts department

Perform Express Services, fluid maintenance, and light mechanical repairs on customer vehicles.

Provide quick and thorough multipoint vehicle inspections, to assure ample time for additional service recommendations to be performed this visit.

Use of a tablet for various programs is an essential part of the position

Videoing the underside and needed repair, then communicating the solution to keep the car safe and reliable

Perform pre-delivery inspections and accessory installs on new vehicles.

Follow-up with customers on repair status and charges for repairs

Develop the skills necessary to be a successful Hyundai Technician.

Keep up-to-date knowledge of technical bulletins

What You Will Bring

Solid work ethic

Positive and professional attitude

Ability to build rapport and trust with customers

Ability to demonstrate the company's Core Values every day%43076311%