Regional Facilities Manager

Regional Facilities Manager

Benihana Inc. | Miami, FL, 33180, US
Salary Range:$55,000 – $89,000 Salary range estimated by Zippia

Posted 11 days ago

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Position Summary:

The Regional Facilities Manager is responsible for ensuring that multiple facilities within a region have their physical structure and operating equipment maintained and repaired in a timely and cost efficient manner. Manage construction vendors who perform remodeling, maintenance service, and repairs in the areas of plumbing, carpentry, painting, plastering, machine servicing, janitorial, general grounds, heating, ventilation, air conditioning, security, and electrical systems.

Essential Functions and Responsibilities:

* Responsible for daily review of work orders initiated by the General Manager.
* Performs equipment repair vs. replacement analysis and recommends most cost effective, efficient and expeditious solution.
* Conducts bi-annual visits (or more depending on need) to each unit within area of responsibility to perform walk through with GM to proactively identify maintenance issues.
* Performs bi-annual facilities assessments. Documents and reports findings, addresses maintenance concerns not previously corrected.
* Conducts facility training days with GMs in their respective areas on an annual basis.
* Follows up on preventive maintenance activities.
* Interviews, qualifies new vendors on a local Level.
* Implements preventative maintenance programs for all major systems in Restaurant facilities within assign region. Work with the Design and Construction Project Managers to formulate and coordinate program specifications, requirements for proposals and contracts, and associated documents.
* Maintains the PM agreements in approved Company Filing System for easy access by all stakeholders.
* Maintains integrity of all vendor documents including but not limited to Certificates of Insurance and Licenses for local Vendors within their region.
* Acts as the single point of contact for all facility issues experienced in their assigned restaurants that are not handled routinely through the use of work order management system.
* Files all permits, revisions to original drawings and information on each location to the server.
* Photographically maintains yearly documentation of each location and stores on server,
* Works directly with Development team to resolve any complex facility issues reported by Restaurant Managers, Regional Managers, Directors, or Executive Management.
* Maintains and monitors the work order management system on a daily basis. Identify areas without qualified, approved vendors and solicit and qualify new vendors for all major trades.
* Develops customized reports to identify opportunities and improve processes and ultimately the appearance, safety, comfort, and cleanliness of all Restaurants.
* Oversees and directs maintenance personnel and workers engaged in equipment installation, facilities equipment repair, and preventive maintenance.
* Reviews R & M projects and budgets with Regional Managers and GM's monthly.
* Owns vendor setup process within Service Channel; ensuring all facility vendors join the Company's Service Channel network.
* Maintains and Implements Service channel reporting and configuring for Operations and Facilities.
* Other duties as assigned.


Excellent verbal and written communication skills. Ability to speak effectively before groups of customers or employees of organizations. Ability to read and interpret documents such as; safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Intermediate Microsoft Suite computer skills required. (Word, Excel, PowerPoint, Project, etc.)


Bachelor's degree in Construction Management, Architecture, Engineering or a related field preferred. Minimum of five (5) years recent and related experience. Equivalent combination of education and experience may also be considered. HVAC certification is a plus.


To perform the job successfully, an individual should demonstrate the following competencies:

* Business Acumen - Employs analytical, critical thinking, and problem solving skills; plans and efficiently organizes work, appropriately seeks, manages, integrates and interprets data. Able to prioritize work and make sound decisions using available data. Exercises good judgment and is committed to excellence and operational integrity.
* Collaboration & Customer Relationships - Understands the value of diverse talents and perspectives and encourages diversity of thought and ideas. Is always professional when dealing with internal and external customers. Works through differences and finds a productive common ground with others to achieve mutually beneficial results. Has a strong sense of customer service.
* Functional Expertise - Achieves success through a comprehensive knowledge of industry and business as it relates to position. Applies creative solutions resulting in internal and external customer satisfaction. Demonstrates initiative and is accountable for own actions and decisions.
* Communication Skills - Has good verbal and written skills; is effective when communicating with peers and superiors as well as with customers and others outside the company. Expresses opinions and ideas concisely. Encourages two-way communication.

Supervisory Responsibilities:


Work Environment:

Remote office environment. Must be disciplined to maintain work hours without supervision. Must have home internet and reliable cell phone reception/coverage. Flexible schedule must allow travel notifications on less than a 48 hour notice. Must be available for problem solving by email or phone when needed by Operations for emergency services.

Being within cell range is required when on duty.

Travel Requirements:

Travel, including overnight stays may be required up to 60% of the time.

Physical Requirements:

In office Work is generally sedentary in nature, exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects, including human body.

When performing Inspections Travel to and inspection of locations is required. Must be able physically to go up and down ladders and inspect roofs and EQ on roof. Must be able to lift 30 - 50 lbs,

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.