Customer Finance Agent

Customer Finance Agent

Randstad | sydney, NSW, AU

Posted 8 days ago

Apply Now

Description

Your New Company:

This is a fantastic opportunity to be a part of a digital accountancy company that is continuously expanding in Australia and are well known within the market for their personal approach and top end customer service. Based in the CBD this fun and friendly office is conveniently located close to a number of bars, shops and cafes.

Your New Role:

As the Customer Finance Agent you will be providing excellent Customer Service to your customers by assisting with various enquiries via live chat, email and phone calls. You will also be providing support and advice to other members of the Customer Service team. Some of your duties will include:

  • Reconciling transactions and payment when required
  • Processing tax returns on behalf of customers
  • Onboarding new customers
  • Working with government tax agencies to resolve issues
  • Educating customers about tax
  • Benefits to You:

  • Attractive salary plus salary reviews
  • Day of for your birthday
  • Social and dynamic team
  • Frequent team get togethers
  • Beautiful modern office space
  • About You:

  • Previous experience in Customer Service, Banking, Finance or Accounting
  • Some experience with tools such as Intercom desired
  • High level of communication and organisation skills
  • Ability to learn quickly
  • Be a social and interactive team player
  • Next Steps:

    If this Customer Finance Agent role sounds like the one for you, please APPLY NOW, or email your resumes to Please note, only those who are successful to the next stage will be contacted.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


    skills

    customer service, customer finance, finance agent, cs, cbd, customer finance agent, tax, account, accountancy, digital accountancy


    qualifications

  • High school gradute minimum

  • education

    Secondary School/High School