Customer Service Representative

Customer Service Representative

Mint-Technologies | Dallas, TX, US
Salary Range:$26,000 – $33,000 Salary range estimated by Zippia

Posted 5 days ago

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Description

The future individual for this role will act as the key coordination point for our customers. This activity includes directing Customer needs to the proper personnel, quote spare parts, and provide clerical assistance as necessary in support of departmental activity.

*Responsibilities: *

* Coordinate all activities between Customer Service Department, customers, and personnel.
* Accept and review all phone calls for customer service.
* Direct calls to appropriate person and follow-up with return calls as required.
* Maintain files as related to Customer Service.
* Maintain service parts inventory and customer equipment records.
* Assist with preparations of training programs.
* Prepare verbal and written quotes on price and delivery for all repairs, spare parts process.

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

Ability to commute/relocate:
* Dallas, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer service: 1 year (Preferred)
* system documentation: 1 year (Preferred)

Work Location: One location%58047475%