Customer Service Rep and Floater

Customer Service Rep and Floater

Exela Technologies Inc. | Indianapolis, IN, 46218, US
Salary Range:$27,000 – $34,000 Salary range estimated by Zippia

Posted 19 days ago

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Job Summary/Objective

Performs various warehousing tasks in support of Corteva Agriscience. Mail Delivery, accountable mail and package delivery, including to labs, domestic and international shipping.

Ability to operate forklifts and pallet jacks.

Summary of Responsibilities: 

*       Perform various Mail Center/Shipping/Receiving activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
*       Lift heavy boxes, files, or paper when needed.
*       Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude 
*       Demonstrate flexibility in satisfying customer demands in a high volume, production environment 
*       Consistently adhere to business procedure guidelines 
*       Adhere to all safety procedures 
*       Take direction from the site manager 
*       Maintain all logs and reporting documentation; attention to detail 
*       Participate in cross-training and perform other duties as assigned 
*       Operating Forklifts, motorized and manual pallet jacks and other mail type equipment 
*       Shipping & Receiving 
*       Handle time-sensitive material like confidential, urgent packages 
*       Perform other tasks as assigned 
*       Provide backfill when needed 
*       Enter information daily into spreadsheets 
*       Sort and deliver mail, small packages 
*       Perform supply cabinet inventory and restocking when covering for this position
*       Perform paper management duties, including restocking cabinets with reams and/or boxes of paper
*       Perform any and all tasks and responsibilities assigned by site Team Lead or Manager.


* Minimum of 1-year customer service related experience 
* High school diploma or equivalent (GED) required 



*       Keyboarding and Windows environment PC skills required (Word, Excel) 
*       Experience running mail posting equipment a plus 
*       Excellent communication skills both verbal and written 
*       Lifting up to 55 lbs with or without accommodations 
*       Willingness and availability to work additional hours if assigned and provide backup support at nearby customer site 
*       Ability to effectively work individually or in a team environment 
*       Ability to stand, sit and walk for extended periods of time for mail/package delivery and processing incoming/outgoing items 
*       Competency in performing multiple functional tasks 
*       Ability to meet employer's attendance policy


Experience in

*       Shipping/Receiving, warehouse type environment
*       Package tracking equipment
*       Email
*       Microsoft Exel
*       Multi-tasking
*       Excellent communication skills
*       Team player