Field Services Technician ( Maintenance & Repair)

Field Services Technician ( Maintenance & Repair)

City of Detroit | Detroit, MI, 48222, US
Salary Range:$40,000 – $62,000 Salary range estimated by Zippia

Posted 12 days ago

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This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment.

The Field performs installations, service start-ups, and investigative tests; troubleshoots repairs and maintains water mains, hydrants, catch basins and sewerage systems at multiple locations throughout the area. The Field Services Technician repairs and maintains tools and other equipment associated with such installations. This position performs various tasks in cleaning, repairing, testing and adjusting a variety of large and small complex meters for residential and industrial services. This position also will effectively identify problems as they occur and take appropriate steps to solve them, or refer more complex issues to others.

Examples of Duties


Repair broken water mains. Repair hydrants throughout the service area. Assist Box crews in providing repairs. Perform turn-on and turn-off services for installation, repair or shutoff of various equipment and devices. Complete water service repair digs. Track and perform routine Gate maintenance. Initiate and complete investigations. Actively participate on Two Man Dig Crew, (three-yard dump, mini excavator). Start as an extra person on the Leak Crew, with proficiency in all aspects of the Leak Crew job duties after this time period (dump truck, backhoe, repairing mains, shoring, etc.). Box Crew Turn-on/Turn-off. Change and install 5/8 inch to 10-inch meters. Perform testing and calibration of meters. Perform work on stop boxes. Investigate problems with meters. Make adjustments to meter components. Perform Meter Interface Units (MIU) installations, wiring, programming and troubleshooting. Operate field laptop as the primary method for receiving, updating and closing work orders. Must have ability to work outside in inclement weather. Follow security and safety policies and procedures in carrying out work duties. Wear personal protective equipment (PPE). A valid Michigan Driver's License is required. Provide on the job training.


Perform yard duties to provide tools and supplies at multiple locations. Complete scheduled Preventative Maintenance on tools and equipment. Maintain vehicle inventory. Perform related work duties as assigned.



* Computerized Maintenance Management System, to create, plan, schedule, and close work orders
* Procurement/purchasing, receiving, warehouse/inventory, and service contracting procedures and applications/systems
* Methods, materials, tools, equipment and methods used in the installation, repair, maintenance and construction of water distribution and wastewater collections systems
* Geographical layout of Southeastern Michigan and street locations
* Bracing and shoring in accordance with MIOSHA standards
* Basic bricklaying, plumbing and welding techniques
* Basic Geographic Information Systems


* Utilize job related equipment (dump truck, backhoe, vactor, etc.)
* Effectively query and generate work orders and maintain and update various databases and automated records
* Identify problems and troubleshoot accordingly
* Use basic technology


* Operate trucks and other motorized equipment used on water and sewer system maintenance and construction
* Collect and analyze process and performance data used to diagnose, repair and perform preventive maintenance of equipment
* Complete arithmetic computations
* Read and interpret schematics
* Understand and follow verbal and written instructions
* Maintain effective working relationships with others
* Replace and repair major equipment
* Direct team activities or work as a team member
* Maintain regular and reliable attendance
* Communicate effectively, both verbally and in writing
* Understand and follow verbal and written instructions
* Communicate frequently with team members and other units across the Department about process, equipment or potential problems
* Develop proficiency in unit specific operations and software
* Effectively utilize appropriate security and safety equipment and procedures
* Actively participate on Two Man Dig Crew, three (3) months, (Three yard dump, mini excavator)
* Starts as an extra person on the Leak Crew for six (6) months, needs to be proficient on all aspects of the Leak Crew job duties after this time period (dump truck, backhoe, repairing mains, shoring, etc.)
* Box Crew/Turn-on/Turn-off of various equipment and devices, three (3) months
* Hydrant Crew, three (3) months (hydrant truck)
* Catch Basin Crew, three (3) months (brick truck)
* Vactor Crew; six (6) to twelve (12) months training, (vactor)
* Identify problems and complete repairs of Catch basins, Sewers, Water Mains and Hydrants as necessary
* Perform televised sewer work to complete repairs
* Change and install 5/8 inch to 10 inch meters
* Perform testing and calibration of meters
* Perform work on stop boxes
* Investigate problems with meters
* Make adjustments to meter components
* Perform Meter Interface Units (MIU) installations, wiring, programming and troubleshooting
* Operate field laptop as the primary method for receiving, updating and closing work orders
* Perform related work duties as assigned

Minimum Qualifications

* High School Diploma or GED
* Reasonable knowledge of tools.
* Valid Drivers License.

Supplemental Information


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

This position requires the ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground, lift a minimum of ninety-five (95) pounds, walk, stand, or work for long periods of time, demonstrate normal color perception, hear audible alarms, detect abnormal equipment sounds, visually inspect equipment and processes at any time of the day or night. Employees will be required to wear respiratory protection and other personal protective equipment; perform in confined space, elevated and underground work. Employees will also be required to pass a biomechanical physical and vision test, yearly baseline physical and fit test for respirator/Self Contained Breathing Apparatus. While performing the duties of this position, employees are regularly required to use hands to handle, feel or operate equipment.

Environmental Working Requirements:

Work is performed in the shop and field. Work may be performed near open water, systems with hazardous chemicals that are acidic, highly corrosive, and heat producing and potentially explosive. Work may be performed in confined spaces, hazardous areas that require respiratory protection and personal protective equipment (PPE), and under slippery and wet conditions.