Operations Associate (Student Success)

Operations Associate (Student Success)

Newtonschool | Bangalore, KA, IN

Posted 22 days ago

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Description



RESPONSIBILITIES

    • Plan and execute various student and academician related initiatives to drive performance and engagement.
    • Analyzing data, deducing insights regarding student performance
    • Manage student community, provide active support, troubleshoot queries, and handle escalations.
    • Consistent and thorough monitoring of participants' performance across parameters to derive insights and formulate action plans to safeguard outcomes.
    • Drive down SOPs for operational activities while adhering to the company standards.


    KEY SKILLS
      • 1-3 years quota carrying experience and working knowledge of CRM systems.
      • Proficiency in Excel.Proficiency in English and Hindi (Spoken & Written).
      • Willing to make calls and be responsible for communication as and when necessary.


      WHO WE ARE LOOKING FOR
        • Has a tremendous sense of ownership. Bias for action and ready to get hands dirty.
        • Ability to work across different teams.
        • Has the ability to break down big problems into smaller chunks.
        • Has analytical thinking, problem solving capabilities. Always ready to push the boundaries.




        OUR WAY OF WORKING
          • An opportunity to work on something that really matters.
          • A fast-paced environment to learn and grow.High transparency in decision making.
          • High autonomy freedom to take risks, to experiment, and to fail. Market Competitive salary


          Our Way Of Working

          . An opportunity to work on something that really matters.
          . A fast-paced environment to learn and grow.
          . High transparency in decision making.
          . High autonomy freedom to take risks, to experiment, and to fail.
          . Market Competitive salary

          We promise a meaningful journey with smart people, with opportunities to learn & grow. Plus, you can sleep peacefully knowing you are impacting lives in a big way, every day!

          Read more about us in the news -||

          RESPONSIBILITIES * Plan and execute various student and academician related initiatives to drive performance and engagement. * Analyzing data, deducing insights regarding student performance * Manage student community, provide active s

          Experience: 1.00-3.00 Years