- Plan and execute various student and academician related initiatives to drive performance and engagement.
- Analyzing data, deducing insights regarding student performance
- Manage student community, provide active support, troubleshoot queries, and handle escalations.
- Consistent and thorough monitoring of participants' performance across parameters to derive insights and formulate action plans to safeguard outcomes.
- Drive down SOPs for operational activities while adhering to the company standards.
- 1-3 years quota carrying experience and working knowledge of CRM systems.
- Proficiency in Excel.Proficiency in English and Hindi (Spoken & Written).
- Willing to make calls and be responsible for communication as and when necessary.
WHO WE ARE LOOKING FOR
- Has a tremendous sense of ownership. Bias for action and ready to get hands dirty.
- Ability to work across different teams.
- Has the ability to break down big problems into smaller chunks.
- Has analytical thinking, problem solving capabilities. Always ready to push the boundaries.
OUR WAY OF WORKING
- An opportunity to work on something that really matters.
- A fast-paced environment to learn and grow.High transparency in decision making.
- High autonomy freedom to take risks, to experiment, and to fail. Market Competitive salary
Our Way Of Working
. An opportunity to work on something that really matters.
. A fast-paced environment to learn and grow.
. High transparency in decision making.
. High autonomy freedom to take risks, to experiment, and to fail.
. Market Competitive salary
We promise a meaningful journey with smart people, with opportunities to learn & grow. Plus, you can sleep peacefully knowing you are impacting lives in a big way, every day!
Read more about us in the news -||
RESPONSIBILITIES * Plan and execute various student and academician related initiatives to drive performance and engagement. * Analyzing data, deducing insights regarding student performance * Manage student community, provide active s
Experience: 1.00-3.00 Years