Head of Marketing and Client Relations

Head of Marketing and Client Relations

Euro SME | , Selangor, Malaysia, 10, MY

Posted a month ago

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Promoting the company's existing products and introducing new products to the market.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their target and goals.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Identifying and approaching potential new companies or individuals to engage as clients
Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback.
Help sales team up-sell or cross-sell services and products
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Training, scheduling, coaching, and managing sales, marketing and client relation teams.
Maintaining relationships with clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.
Ensuring that the terms of a contract are adhered to by both your employer and clients.
Advise clients on creating profitable processes
Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers’ needs
Acting as a point of contact for complaints and escalating issues as appropriate
Euro SME Sdn Bhd is part of the Euro Packaging Plc group, Birmingham, England, a large multinational group consisting of ten different companies around the globe. Euro SME Sdn Bhd was started in 1999 for manufacturing polythene carrier bags. Investment of over $20 million dollars for latest and most technologically advanced production machineries available from both Germany & Japan. Plant model was designed through
Euro Packaging’s extensive knowledge gained during its many years of trading with supplier’s world-wide and customer accreditation requirements.

Our Vision

"To be the preferred packaging products and service provider globally"

Our Mission
"Euro manufactures high quality, market leading flexible film based packaging consumables for retail, redistribution and public sectors globally. It is our objective to deliver a quality service, taking an individual approach to every customer, along with quality products at value for money prices that exceed our customer's expectations."

Additional Company Information

Registration No.


Company Size

501 - 1000 Employees

Manufacturing / Production

Benefits & Others

Medical, Loans, Parking, Regular hours, Mondays - Fridays, Formal (e.g. Shirts + Ties)