Job Title: L3 Network Engineer
Exp: Min 7 years
Location - Pune ( Viman Nagar)
Shift - 24/7 Support
Job Description :
Cisco Infrastructure - Network / Security / SD WAN Engineer – L3
Location: Customer Location, Pune (Viman Nagar)
Managing SD-WAN, Device administrative activities like compression, QoS & policy configurations.
Managing Firewall, Log analysis v Perform Data, Compression and Application-wide analysis and provide recommendations.
Keeping track of license of network assets , Proactive measures to be taken on image / firmware upgrades.
Application-wise Analysis , Providing Availability and Security Reports v Active participant of incident resolution and Preparation of RCA for Incidents.
Repeat Incident/Alert Analysis
Performance tuning suggest as per OEM, Updation and maintenance of Availability, Capacity management
Continual Service Improvement Planning and executions.
Planning and executions of DR Drills based on availability of DR setup and recovery procedures
Preparing, maintaining and updation of SOP and KBase for L2, L1 and L0 resources
Maintaining and Updation of Infra AS IS /Infra Documents. v Incident / Problem / Change management.
Candidate shall have the ability to respond to detailed queries to customer in Network Domain within agreed SLA.
Candidate shall be able to lead incident and problem management calls.
Adherence to technical standards and service compliance in the IT operations environment.
Work with multiple stakeholders to fulfil the SLA expectation.
Ensuring generation of various (Daily/Weekly/Monthly)-MIS reports on fulfilment, tasks and activities highlights and lowlights, RCA on regular basis.
Weekly/Monthly Governance Calls with ISP/ Respective Stake holders.
Tracking of activity MOM and its updates and keep publishing the updates on regular interval
Review of device information and update in the tool for Capacity Management.