Concierge

Concierge

Accor | Noosa Heads, QLD, AU

Posted a month ago

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Description

JOB DESCRIPTION




Peppers Noosa Resort & Villas is a 5 star property well known for service excellence. Here, in Queensland’s most stylish holiday destination, you can stroll down to Hastings Street where Noosa’s main designer fashion boutiques and street side alfresco restaurants abound. Walk to the popular Noosa Main beach and enjoy the rolling surf while you soak up Queensland’s welcoming sunshine.


Do you delight in assisting guests? Join our team in Concierge and start creating memorable experiences.



As our next Concierge, you will:
• Be the first point of contact for guests arriving at the property
• Have the pivotal responsibility of creating a genuine and welcoming first impression
• Be required to provide continuing exceptional customer service to all guests throughout their stay
• Assist with valeting guest cars
• Store luggage and carry bags to rooms
• Provide helpful and accurate local knowledge to guests in an informative manner



What we are looking for:
• Exceptional communicative and interpersonal skills
• A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner
• Someone with an Open driver’s license
• Outstanding customer service skills and a personable, energetic demeanour