Healthcare Customer Care Representative

Healthcare Customer Care Representative

Concentrix | Jacksonville, FL, US
Salary Range:$24,000 – $30,000 Salary range estimated by Zippia

Posted a month ago

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Job Title:

Healthcare Customer Care Representative

Job Description

Job Title: Healthcare Customer Care Representative

Job Type: Full-Time

Location: This position will start training and working from home and will transition back to our onsite location in the future.


Concentrix is an award-winning global company for culture, diversity, leadership, and innovation. We help the world’s best brands to improve their businesses and better connect with their customers. Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!

We are growing our team of customer experience experts. This is a great opportunity for you to build a Healthcare Support career.

What will you do in this role?

As a Healthcare Customer Care Representative on the Operations Team at Concentrix, you will:

Enroll existing client customers in mail order pharmacy
Educate client customers on cost saving benefits
Ensure our clients’ customers enjoy authentic experiences

Who You Are:

As a Healthcare Customer Care Representative, your empathy, integrity, knowledge and unique compassionate style will bring value with every interaction. You also have:

Strong customer service orientation
Attention to Detail
Ability to use sales rebuttals
At least 6 months of experience
High School diploma or equivalent
Ability to type 20 WPM
A passion for helping others

What’s in it for you?

We invest in our people and teams for ongoing personal and career development so each career path is meaningful. In this role, you will be provided with:

Opportunities for performance incentives
The opportunity to work from home until we return to the office setting or the opportunity work with a great team in our beautiful Jacksonville facility.
The opportunity to participate in virtual engagement/volunteer opportunities.
Paid training
Full benefits – 401K, medical, dental, vision, and an employee assistance program (EAP), which includes free counseling sessions, to support the needs of each team member.
The opportunity to shine and grow your career with clear paths for development – we invest in you!
Concentrix University, an online learning platform with more than 11k development courses is available to you on your first day.
Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability.
Mentorship programs to help you create the strong foundation to a rewarding career.
Global citizenship, sustainability and team event opportunities that help you make a difference in your community and beyond!
Trained wellness partners to support you and wellness training opportunities.
The joy of helping others every day
Referral bonuses
A diverse, global organization full of innovative, friendly people to bounce ideas off, learn from and grow with.

Together, let’s do something great!

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 270,000+ people

around the globe choose to call Concentrix home.

We are proudly one team, one company, One Concentrix and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or status as a protected veteran.

Learn more:


Concentrix on Facebook | Concentrix on Instagram |

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties or skills.


USA, Jacksonville, FL

Language Requirements:

Time Type:

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