Order Management Specialist #DIH6#

Order Management Specialist #DIH6#

Company Confidential | , Johor, Malaysia, 01, MY

Posted a month ago

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Description


To ensure sales order / forecast receive in sufficient lead time for materials ordering.
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Process orders, forms, applications and requests
Communicate and coordinate with internal departments
Ensure on time delivery to customers based on committed schedule via close collaboration with the stakeholders (Production, Planning, Sales, etc)
Key Skills Required
Diploma / Degree holder
3-5 years’ work experience in Customer Service / Sales Administration / order management or related field, preferably in manufacturing work environment
An European based electronics component manufacturer is seeking for an Order Management Specialist to support the sales operation. Ideal candidate should understand the manufacturing order process well and able to coordinate between internal team and external customer