Assistant Principal Engineer - Network Service Operation (IP Transmission Operation)
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To perform all 2nd level transmission support & troubleshoot any major network failure on U Mobile network which consists of various switch/router products.
Conduct network audit, analysis, and monitoring performance to ensure service availability and achieve KPI
Liaising with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
To generate and analyze reports for problem links. Suggest solutions and ideas for troubleshooting procedures to reduce network outages.
To perform all 2nd level PTN/router product troubleshooting and identify the cause or failure of transmission Network Elements (NE).
Manage team on provision & reroute implementation and provide technical support.
Liaise with Leased Line provider and demand improvement on the repetitive and major incidents.
Work closely with Engineering/Planner for network design (HLD/LLD).
Maintaining IP access network (PTN and Switch) service availability and stability.
New rollout or WP implementation and network integration in time.
To resolve TT, alarm, and equipment errors within SLA.
Provide 2nd level diagnosis fault and troubleshooting in time.
Migration and configuration of the new IP circuit.
Escalation of abnormalities/irregularities issue to Vendor/ Leased Line provider, interconnect & CDMU in a timely manner.
Degree or equivalent in Electrical /Electronic Engineering / Telecommunication discipline with minimum of 5 years experience in operation and maintenance of switch/Router.
Experience in Telco industry preferably in transmission product especially on operation and maintenance.
Readiness to work in demanding situations and be assertive in the situation.
Ability and skill in troubleshooting at least (L2 for all various router/IP nodes).
Strong technical knowledge of Transmission, IP/IT switches/routers will be an advantage.
Working experience in scripting and network automation tools will be an advantage.