Customer Service Representative

Customer Service Representative

Waste Source | Bristol, ENG, BS3 1TF, GB

Posted 7 days ago

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*35 hours a week, Monday-Friday. Shift patterns 8am-4pm and 9am-5pm, 1 hour for lunch. *
You will join a close-knit team providing waste and recycling solutions to businesses across the UK. Developing relationships with our customers to provide an excellent service you will be their point of contact for all enquiries, using problem solving skills to resolve issues and organisation to ensure services run smoothly. As you develop your understanding of your customers’ needs you will be able to identify new sales opportunities with them, we will help you to learn the industry and our products and services, while a good numeracy ability will underpin this.
You’ll need to enjoy working as part of a team both with your immediate team as well as working with colleagues across the business such as assisting Account Managers with mobilising new contracts. A good ability with IT to ensure efficient use of the computer systems used to manage customer interactions and good communication both written and verbally.
We really are one big team, both to get the job done through the day but we also enjoy spending time together away from the office, whether joining in with a team activity, fund raising or celebrating a team achievement there will be opportunities to get involved.
What's great about working for Waste Source?
* 1 day volunteering for a charity of your choice
* Gym membership
* Monthly socials - where will be your first outing?
* 25 days annual leave + bank holidays
* On site mental health first aiders
* Bupa employee assistance
* Modern office space, with a dartboard and table tennis - fancy a challenge?
* Casual dress code
* Office dogs - simple way of putting a smile on your face!
Job Types: Full-time, Permanent
* Casual dress
* Company events
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Store discount
* Wellness programme
* Monday to Friday
Reference ID: INHP