Content Management Specialist

Content Management Specialist

Bombardier | Saint-Laurent Southwest, QC, H4S, CA

Posted 12 days ago

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Content Management Specialist-MON17551



At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

* Define the strategy and drive the execution to modernize our Enterprise and Web content management landscape
* Focus on all aspects of content lifecycle to drive pragmatic practices regarding information architecture, governance, taxonomy, security and compliance
* Content management capabilities include legacy ECM, cloud content collaboration, content automation, knowledge management, information retrieval (enterprise/federated search, SEO/SEM) and archival
* Utilize tools, technology and various methodologies to create functional and intuitive solutions for user interfaces of above-mentioned capabilities
* Do some hands-on work to develop proof-of-concepts/demos, document requirements, design specifications and solve specific issues
* Detail valid system integration, ensure data integrity and operational feasibility
* Work with security architects and compliance team members to ensure internal standards are met
* Have a grounding and be able to function in waterfall and agile frameworks and participate in all phases of development
* Be able to oversee development teams and provide practical guidance
* Be available as a trusted advisor and consultant to business and IT stakeholders
* Work in collaboration with the Architecture team on the design, development and maintenance of Infrastructure building blocks
* Provide technical coaching and advisory to team members, business colleagues and relevant stakeholders
* Define service & technology roadmap for strategic planning and annual portfolio cycles
* Define requirements for end-to-end services based on standard architectural building blocks
* Implement IT projects to assure delivery as per requirements
* Define, review and implement designs in line with organization security standards
* Implement processes and best practices to drive effectiveness and efficiency
* Manage standard service catalogues
* Manage suppliers as part of Service Delivery and Projects.
* Manage overall roadmap and annual budget planning including TCO and forecast
* Deliver to budget targets and at best cost/value ratio
* Manage invoice approvals for operational services rendered (resource unit - RU) validation and approval
* Manage capacity and License management for consumption, forecasts & renewals while respecting procurement terms
* Manage relationship with Business stakeholders and Key users as required
* Manage approvals for Changes, patching, improvement plans (Service Improvement Plans)
* Validate suppliers' contract from content & scope perspective
* Manage escalations between supplier managed services and other service areas
* Review SLA and KM (Mesures clés) and develop governance structure/standards of service delivery based on business, and IT strategies


As our ideal candidate,

* You have minimum 5-10 yrs. experience working with content management or content collaboration systems
* You have minimum 2 yrs. experience as a software architect or similar role
* You have direct experience with a commercial ECM or content collaboration system
* You have knowledge of content security aspects
* You have experience in coding in various languages (.NET, Java, Javascript, Python, etc)
* You have knowledge of UI/UX and functional design as it pertains to content solutions
* You have experience with HTTPS/REST
* You hold a Bachelor in computer science, engineering or similar relevant field
* You have experience with SharePoint, Documentum, Lotus Notes, etc.
* You have knowledge of the Microsoft stack, including Azure
* You have knowledge of current industry content standards such as CMIS
* You have experience with automation tools, RPA and BPM
* You have ability to thrive under pressure and demonstrate proficient priority management skills
* You have strong written, verbal communication and strategic presentation skills - Effectively communicate with non-technical staff & with members of interdisciplinary teams
* You must be able to work well both autonomously and collaboratively
* You have vendor management experience
* You have experience working in a global environment with accountability for geographically dispersed offices and entities
* You have contract negotiation and management skills
* You have good overall awareness of Service Delivery responsibilities including Release, Change, Incident and Problem management

Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at

Your ideas move people.


Job: Information Systems and Information Technologies

Primary Location: CA-QC-Montreal Dorval

Other Locations:Ireland, Austria, United Kingdom, France, United Arab Emirates, Switzerland, Italy

Organization: Aerospace

Schedule: Full-time

Employee Status: Regular

Job Posting: 24.09.2021, 8:27:58 AM

Unposting Date: Ongoing