Post Office Clerk PT

Post Office Clerk PT

Loblaw Companies Limited | Burnaby, BC, V5H 4T6, CA

Posted 14 days ago

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Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
4827 Kingsway, Burnaby, British Columbia, V5H 4T6
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
To provide prompt and superior customer service at the retail postal outlet.
Customer Service
Provides superior and efficient customer service
Answers enquiries and resolves customer complaints regarding postal services
Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
Ability to upsell and recommend postal services and promotions to all customers
Loss Prevention
Ensures loss prevention systems and procedures are performed according to guidelines
Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and mail
Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation • Maintains and controls the cash register in the department in compliance with policies and procedures
Complies with all health and safety regulations
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the department
Perform other duties as required including Cash duties
Planning, Judgement and Decision Making
Problem solving to ensure customer satisfaction
Plan work to maximize efficiency and minimize costs
Troubleshoot cash and tally differences
Experience with registration and postal authorization issues
Customer service oriented
Effective verbal and written communication skills
Computer literate
Register Skills
Organized and detailed oriented
Efficient time management skills
Ability to work in a fast pace environment
Ability to work independently and as part of a team
Commitment to providing customer service
Ability to work flexible shifts which may include nights and weekends
Ability to lift up to 50 pounds
Ability to climb ladder
The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
Employment Type:
Part time
Type of Role:
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.