D365 Ce Functional Consultant

D365 Ce Functional Consultant

ABC Worldwide | Cape Town, WC, ZA

Posted 16 days ago

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We Looking for someone with strong work ethic, that is well organized and able to hit the ground runningon customer projects. The ideal candidate has experience implementing CRM systems and hasexperience with the Dynamics Customer Engagement (CRM) is essential. The D CE FunctionalConsultant is the conduit between the clients business users, stakeholders and technical team; iscomfortable in front of clients and experienced and confident at leading workshops, elicitingrequirements, crafting solutions and articulating CRM concepts.Excellent written and verbal communication skillsTeam-player that is positive, proactive and a motivated self-starterKnowledge and experience with build and release managementStrong analytical and problem-solving skillsExcellent leadership, team building and relationship management skillsExcellent time management skillsRemain flexible on changing workloadsAt least 4+ years of experience in enterprise business application development and delivery OR4+ years Commercial experience with Dynamics CRMDynamics Customer Experience is essentialActive and current Microsoft Dynamics CE certifications requiredMinimum of 2 years experience in CRM implementation, configuration, system design or relatedbusiness experienceProject implementation and working experience using Microsoft Dynamics CEKnowledge of the Dynamics Product and experience configuring the product including: EntityCreation, Workflows, Business Rules, Business Process Flows etc.Project experience translating client business needs into software capabilitiesExperience or exposure to system integrationAbility to do user acceptance testingAt least 2 years experience with business process designAt least 4 years experience implementing or using CRM systemsFamiliarity with SQL reports / SQL databaseContribute to the transfer of functional requirements to development and test teamsAbility to educate end-users on Dynamics