Management And Customer Service Manager

Management And Customer Service Manager

Fempower Personnel | Cape Town, WC, ZA

Posted 16 days ago

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Requirements:A Bachelors Degree in Administration or an equivalent qualification will be advantageous3 4 years experience in successfully managing people and processes in an order fulfillment departmentExceptional customer focused approach (Internal & External)Experienced in developing and motivating a team towards successExceptional attention to detail and accuracyDemonstrate well-developed communication skills at all levelsMust be able to work independently, while delivering on time under pressureDisplay well-developed numerical reasoning and problem-solving skillsKPAs:Ensure consistent practices and processes being applied.Provide both internal and external customer service and support.Ensure all manual documentation are captured monthlyEnsure all month end checks are complete accurately and on time.Please note that prospective employees will be subject to security vetting. Should you not hear from us within 10 working days, please consider your application as being unsuccessful.