Manager WFM

Manager WFM

Reliance Jio Infocomm Limited | Mumbai, MH, IN

Posted 18 days ago

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Description


Job Description :

  • Job Responsibilities :

    1. The purpose of this role is to manage Real Time Management function
    for mobility & other lines of business. Role would be responsible for
    enterprise SL attainment from real time management standpoint.
    2. Responsible authority to take call on escalation procedures & volume
    management across partners and LOBs.Role would be responsible for
    preparing processes & SOPs for real time management function & ensuring
    adherence of same
  • Skills & Competencies :

    Cross-function collaboration Proficient in IEX based scheduling
    People Management skills Workforce & seat optimization

Job Description : * Job Responsibilities : 1. The purpose of this role is to manage Real Time Management function for mobility & other lines of business. Role would be responsible for enterprise SL attainment from real time managemen

Skills: Manager WFM

Experience: 2.00-5.00 Years