hummgroup (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, credit cards, and business financing products has been designed around the core needs of today's shoppers, retailers, and small and medium enterprises.
Reporting to the Customer Growth Tribe Lead, the role of the Integrations Team Lead will be responsible for leading the team acting as the conduit between multiple stakeholder groups as well as performing hands-on integration tasks. This includes sales, product, risk, technology and operations (Internally) and merchants. The team will be focused on working with an expanding list of eCommerce and Point of Sale platforms.
You will be responsible for:
Manage the service delivery to merchant partners
Manage the integration across different eCommerce platforms and implement our best-practice integration for partners across Magento 1, 2, WooCommerece, OpenCart, Prestashop, Shopify, Salesforce Cloud Commerce
Updating, and maintaining integration documents for Australia and New Zealand including eComm, PoS, and API
Designing, building and optimizing frameworks and interfaces for various eCommerce and PoS platforms
Provide Sellers with post-sales support and develop further relationships
Support the Sales team in growth strategies & new client acquisition
Maintain and Update existing Seller database
Work closely with the account manager, development team
Utilize experience in client management to ensure sellers are informed and receive continual training and development in the use of our products
Well-developed management & Team leadership skills in planning and scheduling, together with the ability to lead and motivate a team of specialist staff
Strong knowledge and experience in software design and development
Strong PHP experience
Experience with enterprise relational DBMSs such as MSSQL/Oracle
Familiarity with one or more JS SPA frameworks e.g. Angular, React, Vue, Aurelia etc
Experienced with both internal and external stakeholder management
Knowledge of various integration platforms
Exceptional customer service focus
humm group is proud to be an equal opportunity employer. We adopt and encourage diversity through an open and inclusive culture that values and respects all our employees, customers and communities in which we live, work and are a part of.