Dental Receptionist

Dental Receptionist

Dental Corporation | camberwell, VIC, AU

Posted a month ago

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Description

Job Reference:  JO-2203-19705

  • Permanent full time role available
  • Established and highly regarded practice in Camberwell
  • Rare opportunity for an experienced Front Office Coordinator  

A career at  Bupa Dental Camberwell  is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It’s a promise to our customers to change lives for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We are currently seeking a bubbly and enthusiastic Front Office Coordinator with previous experience to join our fantastic team in Camberwell. If you want to be a part of an exceptional team, then this is the position you have been looking for.

Heart of the role:

  • Develop and maintain positive relationships by providing excellent customer service to our patients
  • Ensure smooth and efficient running of the front office area
  • Patient liaisons; communicating the need for treatment to our patients in an educated and professional manner
  • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
  • Patient management; answering all phone enquiries, greeting and assisting clients, checking, processing & managing customer accounts; assisting to manage the patient recall system
  • Processing referrals; finalising referral letters and other practice correspondence, managing internal & external referrals

What you'll bring:

  • Experience in the dental industry is regarded but not essential
  • Possess excellent written and verbal skills
  • Possess excellent customer service skills and the ability to work at a fast pace
  • An ability to work under pressure in a calm manner
  • A willingness to hit the ground running and work autonomously
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Benefits of joining Bupa Dental Camberwell :

  • Paid parental leave
  • Standard leave entitlements (20 annual leave, sick leave, bereavement leave, carers leave)
  • Reward and recognition programs
  • Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
  • Networking opportunities across the business and with peers
  • Salary sacrifice policy
  • Access to benefits such as; HI discount, optical discount, pet and travel insurance discounts, etc
  • Set remuneration bands with regular performance discussions and remuneration reviews