Customer Service Assistant (Shop) I

Customer Service Assistant (Shop) I

Amway | Petaling Jaya, 10, MY

Posted a month ago

Apply Now


A career at Amway is a career in opportunity. At Amway, you can explore and grow, make a difference, and find success. Established in 1959, Amway is a multi-billion dollar company, and the world’s No. 1 direct selling business, according to the Direct Selling News Global 100. Amway is a center of health, skincare and home product innovation and top-selling, global brands. We manufacture and distribute 450+ consumer products. More than 17,000 employees worldwide support millions of Amway Business Owners who sell Amway products.

Customer Service Assistant - PJ

Responsibilities: -

To assist in the daily operational activities of the retail outlet
To assume the role of sales assistant and cashier
To handle EPP, ZIPP, voucher purchase
To answer telephone calls
Product consultant and explanation
Product demonstration
After sales service and advice
Sale & promote products 
Excellent communication with ABOs and build good rapport.
Ability to handle difficult situations encountered with ABOs.
Good customer service attributes & serves the ABOs efficiently.
Balancing between adhering to company guidelines and ABO's demands. 

 Education & Experience:

Minimum SPM with at least 3 years relevant experience. OR Diploma in any field with at least 3 years relevant experience in shop/retail
Supervise a customer service team.

Skills and Knowledge:

Product knowledge.
Have good command of BM & English; Knowledge of Mandarin & other Local dialects will be an added advantage.

Job Segment: Customer Service