Customer Service Officer Traineeship

Customer Service Officer Traineeship

Hunter Valley Training Company Pty Ltd. | lismore, NSW, AU

Posted a month ago

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Description

What you'll be doing

You will complete a  – Business Service (Workplace Skills) over 12 months through a combination of formal training and on-the-job experience with your Host Employer.

This unique combination of formal education and work experience will give you the opportunity to:

  • Manage customer enquires
  • Undertake general administrative duties ad hoc, inclusive of mail, filing and data entry
  • Provide administrative support
  • Work on computers to use various software tools to assist with the business operations
  • Carry out other duties that are within the limits of trainee skills, competence and ability as required
  • What’s in it for me?

    Being a HVTC Group trainee opens the door to working for industry leaders via our close connections with major local employers.

    As a HVTC Group trainee you have ongoing job security! Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements; Become qualified without getting yourself into debt and actually start earning an income! 

    Throughout your traineeship, you will be able to take advantage of our exclusive employee benefits, which include: 

  • One-on-one coaching and development from a dedicated mentor 
  • Individual and group safety training with our team of experts
  • Discounted health insurance
  • Discounted gym memberships
  • Alumni program to support you post qualification
  • Reward and recognition programs
  • Commbank Workplace Banking Program to give you financial advice (and retail discounts!)
  • Health and Wellbeing initiatives, campaigns, and competitions through HVTC’s Committee (there might even be some prizes up for grabs!).
  • 24/7 confidential counselling through our Employee Assistance Program (EAP) provider
  • Who you'll be working with…

    HVTC Group is an expert in the employment and training of apprentices and trainees. We believe skills change lives and that apprenticeships and traineeships can open doors to incredible careers. This is why we partner with businesses to match the right person with the right career.

    During your traineeship, you'll be employed by us, while completing on-the-job training with our Host Employer. We'll provide you with ongoing mentoring and support to help you achieve your career goals and unleash your true potential. 

    So, what are you waiting for?!

    What you'll bring to the table…

    To make the most of this opportunity you will:

  • Be a great communicator and teammate
  • Clue onto new concepts and ways of working quickly
  • Have an honest and reliable disposition
  • Be reasonably proficient in all thing’s technology (computers/telephones/software packages), experience with Microsoft Office would be highly regarded!
  • Have a natural attention to detail 
  • Be committed to your formal and ‘on the job’ training
  • Have a can-do attitude and be an enthusiastic learner
  • P1 dirvers licence
  • Nation police check, or willingness to obtain 
  • Working with Children Check, or willingness to obtain