Customer Service Officer - Gold Coast Airport

Customer Service Officer - Gold Coast Airport

ISS | brisbane, QLD, AU

Posted a month ago

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The Position:

  • Efficiently manage traffic flow of customers through the security checkpoint for passenger and priority lanes
  • Working in and around the security checkpoints and assisting with loading of passenger belongings
  • You will be required to work in rotation, communicating with passengers in regards to divestment of belongings
  • Assisting passengers with any queries and management of priority & family screening lanes
  • Providing consistent high quality customer service to all internal and external stakeholders
  • Keeping yourself to a high level of personal grooming to the company standards
  • Minimum Criteria:

  • Experience within a customer service based position
  • Ability to assist and direct passengers in a friendly and calm manner
  • Willingness to work in a busy airport environment
  • Availability to work on a shift work rotating roster
  • Ability to successfully pass Drug Screening and Medical assessments
  • Ability to obtain an ASIC (Criminal history clearance)
  • Our benefits:

  • Ongoing learning and development opportunities
  • Car parking facilities during shift
  • Paid meal breaks
  • Full professional uniform provided
  • Opportunity to be part of a large global organisation