Client Servicing Manager

Client Servicing Manager

Vouchagram India Pvt Ltd | New Delhi, DL, IN

Posted a month ago

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Description


Interested applicants can share their resumes at manvi.s@gyftr.com or reach out at 7838273358




Education

Graduate




Key Result Areas
The person will be responsible for the end-end servicing for the key accounts like getting the brief, executing it with the help of the other client-facing teams, & will be responsible for doing upselling and cross -selling
Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.
Will work closely with the internal teams
It will be an IC role
Maintain all relevant details about our clients, including scheduled visits and copies of agreed plans and other tasks.



Skill Set Required
Proven work experience of 1+ years in Client Servicing
Should have prior experience in Client-Facing ( face-to-face meetings )
Should have a good working knowledge of excel such as VLOOKUP, HLOOK, Pivot Table, and Summarising or merging the data from one excel sheet to another to generate the report in excel
Should have good experience in making and presenting presentations
Should have management 1 large account or 3-4 small accounts
Should have experience in cross-selling/upselling to existing clients
Good Communication and Negotiation Skills
Good to know API integration will be an add-on advantage



Industry

Fintech/ Payment

PR/Advertising/Marketing

E-Commerce

Loyalty and Gift Cards

Travel

Retail

Banking




Company Name: Vouchagram India Pvt. Ltd (Brand Name - GyFTR)

We are the largest digital rewards backend solutions company in India with an annual turnover of INR 2500 Crores. GyFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 190 + brands like Levi’s, Flipkart, Marks and Spencer, Dominos, etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells, etc. to name a few, and also servicing top 12 private sector banks.

GyFTR is the market leader owning 70% of the market share as per numbers with a footprint covering 90% space. The company has grown more than 150% year on year over the last 3 years.