Customer Service Officer/Storeperson

Customer Service Officer/Storeperson

Bluescope Steel | esperance, WA, AU

Posted a month ago

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Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Esperance team as a Customer Service Officer/Storeperson. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification. BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

This exciting dual role will offer you variety each day. Typically, you will start your day attending customer service responsibilities for the Esperance Branch and operating a forklift to unload our incoming deliveries and load our products ready to be despatched to customers, as well as performing general warehousing duties.

A self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy keeping busy and working in a supportive team environment. 

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7:30am to 4:30pm. You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Enjoy a competitive salary package and participation in our company incentive program (bonus).

What Will You Do?

Your customer service responsibilities will include:

  • processing and managing customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales
  • efficient and accurate data entry and order taking, ensuring tasks are completed in a timely manner and systems updated accordingly
  • maintaining and enhancing relationships with external and internal customers including the Sales and Warehousing teams within the Branch
  • having high attention-to-detail and accountability ensuring positive impact to the business
  • More About You

    You are a reliable and punctual Customer Service Representative who is passionate and driven to provide excellent service to customers and willingness to perform warehousing duties (training will be provided). 

    In addition, you will have:

  • the ability to obtain a forklift licence (if you don’t already hold)
  • high level communication and customer service skills
  • time management and sound computer literacy skills in MS Office
  • willingness to learn, possess a can-do attitude, show initiative and have a high level of safety awareness
  • Why BlueScope

    As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

  • create and deliver innovative solutions  that drive transformation in our business
  • make an impact  that really does shape the world we live in
  • keep growing  through continuous learning and development opportunities
  • enjoy the sense of belonging  that comes from working with people who genuinely look out for one another
  • At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

    Come and discover us at

    Together  we can make a world of difference.