Who we are
When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
Your new role Proactively handle internal and external customer queries via phone, web, email Manage customer complaints to resolution, following set procedures Maintain our CRM Database of customer information Work with our customers to help make a sustainable future possible
Your skills and experience Previous experience in a customer facing role or office environment Excellent telephone etiquette with the ability to remain calm under pressure Previous experience in data entry, customer maintenance Excellent communication and time management skills Previous experience using CRM tools e.g. SalesForce would be highly regarded
What we offer Competitive Salary Package Learning and development opportunities Scope for growth within the business Support from a strong network of business partners Employee share program Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more