Repair Technician

Repair Technician

Motorola Solutions | Cape Town, WC, ZA

Posted a month ago

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Job Description

Responsible for performing electronic repairs within set targets and quality standards. To gain broader product knowledge and to be cross trained across products families, to ensure turn-around targets are met. Ensure total customer satisfaction by delivering a high level of service and maintaining a high quality standard.

You will be responsible for:
- Performing a variety of tasks to test, diagnose and repair LMR ensuring quality workmanship and customer satisfaction.
- Depot level service for Subscriber radio communications equipment.
- Participating in meetings and interactions with stakeholders and customers if required.
Change Management, including:
-Codeplug management including associated documentation;
-Radio Manager server and application management;
-KMF/KVL/Encryption management;
-Process improvements; and End-to-end management of subscriber firmware, codeplug
-Ensuring repair turn-around targets are met
-To carry out new radio programming.
-Actively contributing to improvements in quality procedures.
-Cross trained across products families 
-Ensure work ethic meets 5s requirements
-To undergo training as appropriate. 
-Provides training and/or supports engineering in the training of employees or contractor on new product and updates.
-Able to apply logical, methodical, analytical approach to isolate and solve complicated problems
-Exercise quality procedures and practices at all times.
-Escalating technical issues to Repair Engineering team.
-Maybe required to perform other duties, as required.

Basic Requirements

- Diploma of Engineering / Electronics or equivalent experience

- High level of knowledge of electronic repair, maintenance and alignment techniques and procedures.
- Possess a well-founded understanding of quality assurance processes.
- High level of communication skills and customer focused.
- High level of computer skills (Microsoft Office suite), including asset management systems and specialized Radio Programming software.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan