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Desktop Support Agent



SUMMARY:


We urgently require the services of a Desktop Support Agent at our Rosebank offices.
Desktop support
The candidate must able to resolve all 1st line support issues in a timely and professional manner and meet helpdesk SLA.
 
Project Assistance
The candidate must be able to assist in systems projects when required and still maintain desktop support SLA.
Onsite attendance
Candidate is required to be onsite and must be punctual

JOB DESCRIPTION:

Minimum Requirements
* Matric
* S.A. Citizens only
* A+
* N +
* MS Server
* ITIL Process
* Azure
The primary responsibilities of this position are:
Resolve 1st line support issues
Assist on 2nd line projects
Skills Required
Microsoft windows 10,11
Office
General desktop support problem resolution
Networking
Troubleshooting
Posted
08/01/2022
Location
Johannesburg, GT, ZA