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Business Analyst, a leading South African online retailer, is looking for a highly talented  Business Analyst  to join our Product Team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

The role reports to the Product Manager.

Your responsibilities will include:

To analyse and understand project scope and core objectives linked to the product roadmap
Assist in requirements gathering workshops with stakeholders to define high level business requirements
Working closely with Product Manager to define business requirements for functional and technical user stories and project specifications, by ensuring that projects are broken down into phases to deliver immediate business benefit
Proactively communicate and collaborate with the project team to analyse information needs and functional requirements to deliver the following artefacts that are needed: Business/functional requirement specificationsWireframesWorkflow/Process flow diagramsData Models
Build and maintain reporting to measure the success of projects
Be proactive in ensuring that the Development & QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions
Perform user acceptance testing. Take ownership for system bugs and technical issues that are escalated from various users, by performing relevant analysis to troubleshoot and escalating to engineering and stakeholders
Review the test plan and test scripts to ensure quality and coverage
Provide training and first line support for systems within the Product portfolio

Attributes required:

Solutions-oriented, can-do attitude and high energy
Strong analytical and critical thinking, using data to inform decisions
Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
Ability to present ideas succinctly, in writing and verbally
Versatile and with an appetite to learn by doing
Highly structured thinker with strong attention to detail
Ability to handle multiple competing priorities in a fast-paced environment

Qualifications & Experience:

A Bachelor’s Degree in Information Systems or Computer Science
A minimum of 3 years’ experience in business analysis or product management
Experience defining solutions for user facing websites and systems.
Experience in data analysis, particularly with large data sets
Experience in working with mySQL and/or PostgreSQL is advantageous
Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals.

The Environment : employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, collaborate to create solutions, and are always open to direct feedback/new ideas about how we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an  Extra Ordinary Mind  who:

is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives with change, accepts change is a constant and always looks for solutions to do something better and faster
thinks about problems from a business perspective using technical and product input
is curious and challenges the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for
thinks like an owner of the business
Cape Town, WC, ZA