Manager - IT Infrastructure & Network Security

Join us in re-imagining financial services for a billion Indians by being the end-to-end owner of IT across group companies under Navi technologies, leading IT infrastructure, IT operations & service delivery for customers, procurement & vendor management, cost initiatives, IT support, information security & compliance, & IT risk & crisis management, with the ability to build & scale teams & manage people

8+ years of relevant experience

Engineering (BE/BTech) graduate from a reputed institution(Preferable)

Any vendor-neutral reputed Certification on “Cloud Architecture and Governance”


Customer focus

* Engaging with stakeholders across the business regularly to collect requirements & deliver solutions in line with business goals

* Defining & Adhering to IT Service Levels & TATs

* Proactive engagement with all business stakeholders for needs & metric-led optimizations

Process & Strategy

* Build processes that enable 100x business scale with reliability & with no interruptions

* Build an IT strategy in line with the 3-5 year growth plans for the group

Security & compliance

* Deploy industry-leading practices & systems for ensuring information security

* Managing regulatory audits & driving 100% compliance

* Own risk management & crisis management from the IT side for the company, with clear playbooks & mitigation plans


* Overall IT cost reduction

* Technology introduction to reduce company operational costs

Measurable deliverables

* Overall IT cost as a % of business

* Service delivery & IT support: TATs & customer satisfaction

* Minimize downtime across all systems

* Zero risks & breaches from the security & compliance side

Specialized Knowledge:

* Design, communicate and lead the efforts to enforce the use of Infrastructure policies and procedures, methodologies, and standards.

* Designing, evaluating, contracting, and managing Private, Public, and Hybrid Cloud Solutions

* Excellent hands-on understanding of Networking, and WAN technologies including Internet routing, TCP/IP, MPLS, SDWAN, and Voice Service e.g VOIP / IP Telephony, etc.

* Vendor Management

* Data Centre Management

* Design, implement and Operate all enterprise services deployed in the company, which includes Network, Storage, Servers, and Wintel desktops

* Leading End User Computing Solutions including AD, ITIL Tools

* Implementing and governing the support for Mailing and collaboration solutions

* Designing and implementing the Telecom Policy of the company

Behavioral Skills:

* Strong communication skills

* Commitment toward processes

* Strong interpersonal skills

* Data & metrics-led thinking

* Lateral Thinking and Strategic Outlook

* Orientation towards end consumer – employee

* Team Player with a collaborative approach

* Stays current on industry best practices & technology advancements
Bangalore Urban, KA, IN